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All features

Everything in one platform

Fren One covers the customer experience across every community channel, from keeping spam out on day one to board-ready reports years later. Here's every feature, grouped by pillar.

Discord, Telegram, X, Slack & more|Single dashboard|1M+ members managed|99.9% uptime

Keep bad actors out, start members off right

Trust & Safety

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AI spam detection

Machine-learning model flags spam before it reaches members.

Flood control

Rate-limit message floods per member on Telegram, with slowmode on Discord.

Raid detection

Identify and respond to coordinated join waves automatically.

Impersonation defense

Catch accounts impersonating admins or known members.

X scam-reply detection

Flags scam replies under your posts on X so you can hide or block them.

Word & user blacklists

Maintain per-community block lists for words, phrases, and accounts.

Filters

Pattern-based content filters with configurable actions.

Warns system

Issue and track warnings; a mute, kick or ban fires at the limit.

Vote-ban

Let the community vote to remove a disruptive member.

Member reports

Members flag content for admin review directly in-chat.

Notifications

Real-time alerts for moderation events, delivered to your inbox.

Welcome flows

Customizable welcome messages with buttons and personalization tokens.

Goodbye messages

Acknowledge departing members with a configured goodbye message.

Captcha

Gate entry with image or custom question captchas to block bots.

AI member screening

AI reviews new members' profiles and photos and restricts likely scammers.

Roles on join

Auto-assign roles to new members on join, right away or after a delay.

Token gating

Require an ERC-20 token balance to join holder-only groups on Telegram.

Linked chats

Connect multiple groups so content and announcements sync automatically.

Every question, one queue

Support & Answers

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Cross-platform tickets

Telegram and Discord tickets from every community you run, in one queue.

Claiming & assignment

Claim tickets or assign them, with clear ownership from open to closed.

Priorities & tags

Triage the queue with per-ticket priorities and tags.

Internal notes

Discuss tricky tickets with your team, invisible to the member.

Canned responses

Save answers to everyday questions and send them in one click.

AI-suggested replies

AI drafts a reply from the ticket context; you review, edit, and send.

SLA targets

First-response targets per community, with overdue tickets flagged.

Email alerts

Watch the tickets you care about and get notified when they move.

AI answers

An AI agent answers member questions from your knowledge base in Discord and Telegram, before they become tickets.

Keep members coming back

Engagement & Growth

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XP & levels

Reward activity with experience points and configurable level tiers.

Redeemable codes

Distribute one-time or limited-use codes for rewards or access.

Leaderboards

Surface top contributors by XP, message count or contribution.

Quizzes

Interactive in-chat quizzes with scored answers and podium results.

Scheduled messages

Queue announcements and recurring posts to send at the right time.

Triggers

Keyword and pattern triggers that fire configured actions automatically.

Smart (AI) triggers

Semantic triggers that fire on meaning, not just exact keyword matches.

Countdowns

In-chat countdown timers for launches, events, and deadlines.

Twitter/X feeds

Mirror tweets from configured accounts directly into the community.

X post scheduler

AI drafts posts in your brand voice; your team reviews and schedules them from the dashboard.

Price feeds

Post token or asset price updates on a schedule or threshold trigger.

Buy-bot alerts

Real-time buy alerts posted to the community when trades occur on-chain.

Recurring posts

Recurring content you set up once: daily prompts, weekly recaps and more.

Built for teams with accountability

Governance

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Project workspaces

Group communities under a project with a shared team and settings.

Governance ladder

Owner, Project Admin, Member: one clear level per person.

Verified-admin system

Community admin access requires live bot-service confirmation.

Freshness re-checks

Automatic re-verification every 72 hours; stale access pauses.

Full audit log

Searchable record of every change, actor, and timestamp.

Project inbox

Unified alert queue: raids, credit warnings, health issues.

Team invitations

Invite by email, assign role at invite time, revoke in one click.

White-label agent

Deploy the agent under your own brand identity, for enterprise teams.

Managed services

Real people to run your community and support, up to 24/7. Optional add-on.

One view, every platform

Data & Intelligence

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Engagement metrics

Message volume, active members, and peak-hour heatmaps.

Member growth

Daily joins, churn, and net growth across every community.

Activity dashboards

Real-time and historical activity, filterable by platform.

Cross-community views

Roll-up totals and comparisons across every platform you connect.

Sentiment trends

Community mood scoring, with alerts when mood drops sharply.

Moderation analytics

How often each moderation action fires, across your communities.

The AI layer across all five pillars

AI Workspace

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Conversational analytics

Ask plain-English questions about your community data and get cited answers.

Scheduled reports

Automated weekly or monthly narrative reports delivered to your inbox.

One-off analysis

Deep-dive into any event window: incidents, campaigns, cohort behavior.

Sentiment analysis

Community mood over time, with inbox alerts when it drops sharply.

Knowledge base

Add websites, docs, PDFs, GitHub, YouTube and chat history so the AI answers with your own content.

Permission-scoped access

AI data access mirrors your team's dashboard permissions, no overreach.

Report history

Every generated report is stored and shareable with your team.

Pricing

Every feature here is free during the beta

Fren One is in free open beta, so everything on this page is included while we finalize plans and pricing. Beta communities lock in launch pricing.

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The full stack, on one dashboard

Free during the open beta. No credit card required.