Fren One covers community operations end to end, from keeping spam out on day one to board-ready reports years later. Here's every feature, grouped by area.
Keep bad actors out
AI spam detection
Machine-learning model flags spam before it reaches members.
Flood control
Rate-limit messages per member to stop message floods.
Raid detection
Identify and respond to coordinated join waves automatically.
Impersonation defense
Catch accounts impersonating admins or known members.
Word & user blacklists
Maintain per-community block lists for words, phrases, and accounts.
Filters
Pattern-based content filters with configurable actions.
Warns system
Issue, track, and escalate warnings; auto-action at thresholds.
Vote-ban
Let the community vote to remove a disruptive member.
Member reports
Members flag content for admin review directly in-chat.
Notifications
Real-time alerts for moderation events, delivered to your inbox.
Start members off right
Welcome flows
Customizable welcome messages with buttons and personalization tokens.
Goodbye messages
Acknowledge departing members with a configured goodbye message.
Captcha
Gate entry with image or custom question captchas to block bots.
AI screening questions
Ask applicants custom questions; the AI scores answers automatically.
Roles on join
Auto-assign roles to new members based on join source or answers.
Token & NFT gating
Require on-chain token or NFT ownership to join or unlock channels.
Linked chats
Connect multiple groups so content and announcements sync automatically.
Keep members coming back
XP & levels
Reward activity with experience points and configurable level tiers.
Redeemable codes
Distribute one-time or limited-use codes for rewards or access.
Leaderboards
Surface top contributors by XP, message count, or custom metric.
Quizzes
Interactive in-chat quizzes with scored answers and podium results.
Scheduled messages
Queue announcements and recurring posts to send at the right time.
Triggers
Keyword and pattern triggers that fire configured actions automatically.
Smart (AI) triggers
Semantic triggers that fire on meaning, not just exact keyword matches.
Countdowns
In-chat countdown timers for launches, events, and deadlines.
Twitter/X feeds
Mirror tweets from configured accounts directly into the community.
Price feeds
Post token or asset price updates on a schedule or threshold trigger.
Buy-bot alerts
Real-time buy alerts posted to the community when trades occur on-chain.
Recurring posts
Set-and-forget recurring content: daily prompts, weekly recaps, more.
Chat with your data
Conversational analytics
Ask plain-English questions about your community data and get cited answers.
Scheduled reports
Automated weekly or monthly narrative reports delivered to your inbox.
One-off analysis
Deep-dive into any event window: incidents, campaigns, cohort behavior.
Sentiment analysis
Time-series community mood scoring with threshold-based inbox alerts.
Knowledge base
Upload docs and FAQs so the AI assistant answers with your own content.
Permission-scoped access
AI data access mirrors your team's dashboard permissions, no overreach.
Report history
Every generated report is stored and shareable with your team.
One view, both platforms
Engagement metrics
Message volume, active members, and peak-hour heatmaps.
Member growth
Daily joins, churn, and net growth across every community.
Activity dashboards
Real-time and historical activity, filterable by platform.
Cross-community views
Roll-up totals and comparisons across Telegram and Discord.
Sentiment trends
Community mood scoring with threshold alerts.
Moderation analytics
Spam hit rates, action frequency, and filter performance.
Built for teams with accountability
Project workspaces
Group communities under a project with shared team and billing.
Governance ladder
Owner, Project Admin, Member: one clear level per person.
Verified-admin system
Community admin access requires live bot-service confirmation.
Freshness re-checks
Automatic re-verification every 72 hours; stale access pauses.
Full audit log
Tamper-evident record of every change, actor, and timestamp.
Project inbox
Unified alert queue: raids, credit warnings, health issues.
Team invitations
Invite by email, assign role at invite time, revoke in one click.
White-label agent
Enterprise: deploy the agent under your own brand identity.
API access
Programmatic access to your community data (Scale and above).
Managed services
24/7 human admins supervised by Fren One, optional add-on.
Pricing
Core moderation is free. Analytics and AI Workspace start on Growth. Governance and the audit log are on Scale. See exactly what is included at each tier.
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